Essay question Example | Topics and Well Written Essays - 750 words - 8

Question - Essay Example (Laudon, & J. P. (2011) These management reports are used by supervisors and management in the middle level. The reports help managers make routine decisions in business to solve problems. An example is the sales management system and the personnel/HRM system. Decision Support System (DSS)- as the name suggests, this system is used by managers to help them make decisions in situations where the outcomes of a decision are uncertain. (Nagpal, 2011).  Therefore, this system uses techniques and tools to collect the necessary information, analyze the choices and alternatives available to solve a particular problem by producing models and projections. This system uses external data to give solutions to a problem. An example is the Group Decision support system (GDSS) and the spreadsheet model. Executive Support System-this system involves collection and analysis of important information-both internal and external in the business. It is used by the management at the senior level and this helps them make decisions that are strategic to the business. Office Automation Systems- this system is designed to improve the efficiency and productivity of the employees that are involved in processing of information and data. An example is the Microsoft Office system. (Laudon & J. P.2011) Knowledge Management Systems- these systems aid in the creation and sharing of information in businesses. These systems are normally used in a business set up where its employees can develop new ideas and expertise that can create more opportunities by sharing the new ideas to other people in the business. The transactions in a business are supposed to be managed efficiently, keeping in mind that the performance of a business organisation relies on work coordination. (Nagpal, 2011).  Information technology has eased the communication speed and improved the